You have to be special to work at Choice. Our organisation attracts outstanding people who share an abiding commitment to those we support. As a result, our colleagues are naturally caring and compassionate, friendly and warm-hearted. Extraordinary people, consistently willing to go the extra mile for everyone in their care.
"I love how rewarding it feels to make a real difference to other people’s lives. I’ve spent 20 years working in social care; it’s the only job I will ever want to do."
Supportive and positive relationships
At Choice we care for a wide range of individuals, many of whom face highly complex challenges. Whatever those challenges, our teams pride themselves on providing the best possible care and support.
That means getting to know people properly, understanding their likes and dislikes, and setting individual goals. Our colleagues build strong relationships with those they care for, developing lasting friendships along the way.
All our services are managed and run by highly-experienced, exceptionally motivated people, dedicated to the needs of those in their care. Care teams are led by accomplished registered managers, recognised as second to none in the sector, supported by fully-trained social care workers, providing up to 24-hour support.
Going the extra mile
Speak to anyone in our services and they’ll start telling stories: examples of when colleagues went above and beyond – to arrange a visit with relative, or attend an activity, or support other staff members in their roles. They’ll shrug off the praise, claiming it was nothing special, but the one thing they’ll agree on is this is more than just a job.
Sector leading training and development
Effective training is critical to delivering best-in-class care. So we provide a wide range of industry-leading learning and development programmes for all our staff on an ongoing basis, combining mandatory courses with specialist training specific to the individual needs of those in their care.
We’re committed to supporting all our colleagues in achieving their full potential. The Choice Care Academy offers a pathway from frontline skills to management to help everyone in our team develop and progress.
Careers at Choice Care
Thinking of starting a career in care, or ready to take new responsibilities? Search our current vacancies and apply online today.Find out more
Meet our senior team
We are a responsibly managed organisation with a strong commercial record and professional reputation. Our senior management team have an average length of service of 13 years.
I joined Choice in 2002 as Finance Director, having qualified as a Chartered Accountant with Pricewaterhouse in 1985. From 1985 to 2001 I was Finance Director of H. Young Holdings Plc., a company that specialised in the import and distribution of branded products.
When I joined Choice I went on a steep learning curve to understand a very different type of organisation. I soon discovered I loved being part of a company that delivered truly high standards of care, working with incredibly committed colleagues. I was able to bring my experience of systems acquisitions and organic growth to help the organisation grow from looking after just 65 people in 2002 to over 600 today.
In December 2009 I became Chief Executive. I am proud that we have continued to grow and continue to deliver an excellent standard of care for those we support through our dedicated staff teams whilst achieving fair value for our purchasers.
Chief Operating Officer
I joined Choice Care in July 2018 as Chief Operating Officer, bringing a wealth of commercial experience gained working in senior roles delivering non-clinical services for the NHS, serving as an officer in the British Army, building Terminal 5 at Heathrow Airport and running passenger services at Gatwick Airport. All of these organisations were people-centred, with high performing teams at their core.
Working with teams has been the common theme throughout my career and that passion for people continues at Choice Care. I believe the individuals we support and our colleague teams are at the centre of every decision made, and this reinforces our commitment to deliver the best outcomes for the people Choice Care support.
Chief Commercial Officer
I began working for Choice Care in 2014 as Chief Financial Officer, then became the Chief Commercial Officer in 2019.
When people have learning disability and/or mental health needs, it’s not uncommon for their lives to be challenging. My key objective is to ensure that the right commercial decisions are made across the business, so that we continue to meet the complex needs of the people we support and enhance the quality of service we provide.
No single approach is right for everyone, but an approach that prioritises above all both those who we support and quality of service is the firm foundation upon which the right individual decisions can be made.
I have been working in the healthcare sector for over 15 years, including time spent at I-Med Radiology in Australia, Alliance Medical UK and the Cambian Group. My educational background includes a BA (Hons) in Accounting, a Chartered Accountancy Qualification (ACMA) and a Chartered Global Management Qualification (CGMA).
Director of Quality
I started working as a Support Worker with people with learning disabilities in 1991 for a small care organisation that was acquired by the Choice Care Group in 1992.
I soon realised that I really enjoyed supporting the people in the service and wanted to make this my career. With many opportunities to develop, I progressed into more senior roles. As the organisation grew, I had the opportunity to open a new home, White House in Datchet, which I went on to manage for several years. I enjoyed being a Home Manager, working closely with my team to provide excellent outcomes for the people we supported, giving staff opportunities to develop their own careers as well as gaining valuable experience myself.
In 2006, I joined the Operations team, overseeing a number of services across the group, and developing health and safety and quality systems for the organisation.
In 2016, I became Director of Quality and set up the Quality Team. This is a very interesting and rewarding role as I have a passion for supporting our services to provide high quality, person-centred care and developing quality systems. I enjoy being part of an organisation that shares my values and puts the people we support at the centre of everything we do.
Regional Director, East
I began working for the Choice Care in 1995 as a Support Worker at one of our residential services in Berkshire. This was my first experience of working with adults with learning disabilities and I really enjoyed the role right from the start.
I worked my way up to Deputy Manager, and in 2004 opened Stoke Lodge, a new residential home in Basingstoke. This was one of the proudest moments of my career: it was a fantastic challenge, setting up everything from scratch, building a successful staff team and providing a great home for the nine people living there.
Following several different roles in the Operations Team, I moved to oversee the Supported Living branch of the organisation in 2013. I love a new challenge, and really enjoyed seeing how Choice delivers for those we support in the community. I have had the opportunity to grow our Supported Living services, and we now provide support in Hampshire and Surrey, as well as Berkshire and Sandwell.
Regional Director, South
I started working in care in 1980 and trained as a Registered Learning Disability Nurse. After qualifying, I worked in a number of different settings, in hospitals and community treatment units.
In 1989 I travelled overseas and lived in New Zealand and then Australia for 16 years where I continued working with people with disabilities, which was quite a different experience.
I joined Choice Care in 2006 as a Registered Manager to open Fritham Lodge, then our newest mental health service, and I’ve never looked back. In 2007 joined the Operations team and have helped contribute to the growth of the organisation ever since. I really love working for the company and thoroughly enjoy my role. The best part of the job is seeing someone who was finding life hard flourish through the support we provide. I have a great team to support the services and I believe we do all we can to help people progress and enjoy their lives to the full.
Regional Director, West
I started working for Choice Care in 2001 as a Support Worker at one of our Residential Services in Gloucester.
This was my first care job and I immediately fell in love with the role and working in care. I stayed at Stroud Lodge for several years, becoming a Team Leader, Deputy and eventually the Registered Home Manager.
After several years managing the home and gaining experience of managing other homes in the area, I had the opportunity to join the Operations team, initially overseeing services in Gloucestershire. I have been given great training opportunities while working for the company, such as completing my CIPD Human Resource Management qualification, and now have a real interest in employment law.
I am currently the Regional Director for the West region, overseeing services from the West Midlands to Salisbury and in between. I love working for Choice and I’m proud of the service we provide for all the amazing people we support.