Website Accessibility Statement

This website has been designed to be accessible to everyone, including people who use assistive technologies or who may find smaller text and certain colour combinations difficult to read.

Choice Care is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. The website aims to comply with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

Accessibility tools

We use the UserWay accessibility widget to provide additional support and customisation options.

You can open the accessibility menu by clicking the accessibility icon displayed on the website. This provides a range of tools, including options to:

  • Increase or decrease text size

  • Adjust colour contrast

  • Enable high contrast mode

  • Highlight links

  • Pause animations

  • Use a dyslexia-friendly font

  • Navigate using a keyboard

These tools are designed to help tailor the website experience to your individual needs.

You can also zoom in using your browser settings to magnify text and images.

Accessible formats

All important information on this website is presented as HTML web pages. We may also provide some additional information, such as reports and policies, in PDF format, which you can download and print.

Some older PDF documents may not be fully accessible to screen readers. If you have difficulty accessing any document, please contact us and we will provide the information in an alternative format.

If required, you can download Adobe Reader at:
https://get.adobe.com/uk/reader

Accessible language

We aim to use Plain English wherever possible and avoid unnecessary jargon. Where technical terms are used, we try to explain them clearly.

Images

We provide Alternative Text (Alt Text) for images, graphics and icons that convey important information. Alt Text is not used for purely decorative images.

Background and text colour

We have designed this website to meet recommended colour contrast standards to improve readability. Additional contrast and visual adjustments can be made using the UserWay accessibility tools.

Links

When we add links within text, we use clear and descriptive wording so you understand where the link will take you.

Forms

There are a number of online forms on this website. We aim to ensure these are accessible; however, if you experience difficulty completing a form, please contact us on 0203 195 0151 and we will assist you.

Videos

Videos on this website are hosted on YouTube and embedded within our pages. Where possible, videos include captions. Automated captions may not always be fully accurate.

Assistive technologies

This website has been designed to be compatible with popular assistive technologies, including:

  • Screen readers

  • Screen magnifiers

  • Speech recognition software

If you use a screen reader, you can use the “Skip to content” link at the top of each page to bypass navigation and move directly to the main content.

Browsers we support

This website supports the latest versions of the following browsers:

Desktop

  • Chrome (Windows and Mac)

  • Edge (Windows)

  • Safari (Mac)

  • Firefox (Windows and Mac)

Mobile

  • Chrome (Android)

  • Safari (iOS)

  • Chrome (iOS)

Internet Explorer 11 is a legacy browser and does not fully support modern web technologies. While the website remains functional, some features may appear simplified.

Feedback and contact

If you experience any accessibility barriers on this website, or need information in a different format, please contact us. We are committed to improving accessibility and welcome your feedback.