Coronavirus - COVID-19
Update on COVID-19 and Choice Care Contingency Plan
We are a leading specialist care provider for people with learning disabilities, autism, mental health conditions and associated complex needs. Our purpose is to help everyone in our care live safe, happy and fulfilled lives, regardless of their challenges, respecting personal choice and independence. We provide the highest quality services, tailored to the needs of the individual, so you can be assured your loved one will be given all the care and support they need.
Choice Care is at the forefront of national best practice, with an outstanding reputation and over 25 years’ experience in specialist care. Quality, safety, good governance and the delivery of successful outcomes are fundamental to our ethos. Our standards significantly exceed statutory requirements and we consistently achieve amongst the highest CQC ratings of any comparable organisation in the country.
In a recent report, 90% of the people we support with mental health conditions, and 85% with learning disabilities, displayed improved behaviour, or remained at an improved level since their last review.
To support a wide of range of complex needs, we offer a comprehensive set of service options from high acuity residential care to more flexible supported living solutions.
Our residential homes provide safe, supportive and therapeutic living environments, equipped to the highest standards, including unique specialist facilities, such as our annexes. Our supported living offer specialist care and assistance to those living in rented accommodation or their own homes.
We deliver high levels of quality across all our services, carefully tailored to the specific requirements of the people we support. We measure success through individual outcomes and have a proven track record of helping people to move on from a residential setting to a more independent lifestyle as their needs evolve.
Choice Care homes are more than just a place to live, they’re like a second family for everyone we support. A real family, with its own unique personality, and all the ups and downs of typical family life.
Every home is a close knit community, with a strong emphasis on living life to the full and having fun. We believe everyone we support can achieve exceptional things, and provide a rich choice of activities to develop social, educational, vocational and life skills, helping to build confidence and self-esteem, as well as regular social events that give everyone a chance to get involved and express themselves.A day in the life of the people we support
At Choice, we treat everybody we care for as an individual, with complete dignity and respect, empowering people to lead safe, meaningful and happy lives and, where possible, to achieve positive outcomes. Across all our services, this approach ensures everyone gets the support they need to progress at their own pace toward a more independent future.
We work together with those we support, and their close network, to arrive at the key decisions that affect their lives. Together, we agree personalised care plans and desired outcomes, and then assist everyone to achieve their individual goals.Our values
You have to be special to work at Choice. Many of the people we support face highly complex challenges, but whatever those challenges, our experienced teams pride themselves on providing the best possible care for those with the greatest needs. Our colleagues are highly-trained, naturally compassionate, friendly and warm-hearted. Extraordinary people, consistently willing to go the extra mile for everyone in their care.Our people
This is the summary overview of the findings from our 2019/20 survey of staff, care professionals and the people we support. The report highlights our main findings, including the areas we did well as well as some areas that we can improve. We hope you find the information valuable and it gives you an insight into all the stakeholders that make up the Choice Care family.