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Meet Sarah from our services in Wales
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Meet Sarah from our services in Wales

DATE: 21.02.2024

We talk to Sarah, Manager at our sister company in Wales, Care Without Compromise. Sarah is the Registered Manager at Penscynor House and also Supported Living Manager for new developments.

Can you tell us a little bit about the sites and people you look after?
Yes of  course! CWC has 3 residential services in South Wales (5, 6 and 7 beds) which provide specialist residential care for people with learning disabilities and behaviours that challenge, including people with complex mental health conditions. The services are Penscynor House, Nant Leiros House and Caernewydd Farm.

I am the Registered Manager of Penscynor House and have recently been promoted to Supported Living Manager for new developments.

Can you tell us a bit about your role please? 
I have been the Registered Manager of Penscynor House for the past 9 years and have been with the company since 2012.

I am currently managing the new  supported living project we have recently opened and supporting the deputies of both residential and supported living to help progress their career.

Can you tell us a bit about your team?
I have  the best team in both Penscynor and Trebanos Supported Living. They are a fantastic team who give their all and make my role much easier with the support they provide for the residents in our care.

What do you typically do in a day in your role?
I check in on both sites and provide support when needed, taking time to chat to all our residents and ensure they are happy and healthy!

What do you particularly enjoy about your role?
I really enjoy seeing the progression in both residents and staff. It makes the job worthwhile seeing a happy team and the residents reaching their own personal goals.       

Are your team supportive?
The team go above and beyond; the quality award Penscynor received at the West Region’s award ceremony really gave me such pride in my team.

The staff team always ensure that the residents are put first and are continuously promoting independence.

It really is a pleasure to be around the fantastic team I have on a day to day basis and seeing the progression in my residents – it’s is all I could ask for.

What did you do before you joined CWC
I was at College. I started as a support worker and been here ever since!

What made you decide to join CWC?
I heard many good things from others and really felt a sense of ‘family’ when I joined. I could not see myself doing anything different now!

Thank you Sarah!

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