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Kelly Collins - new Assistant Regional Director for the West Region
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Kelly Collins - new Assistant Regional Director for the West Region

DATE: 22.11.2023

We talk to Kelly, who has recently been promoted to Assistant Regional Director.

When did you start working for Choice Care?
I've been working at Inspiration Care since June 2015. When Choice Care acquired us in December 2020, I was promoted from Deputy Manager to Manager and I have developed from there. Choice has been brilliant to me - everyone was so welcoming and made you feel immediately part of this big family. Choice Care is a great company who promote from within the organisation.

Can you tell us about your new role please? 
I have now been promoted to Area Regional Director, where I help support Managers in several homes across the West Region. I previously worked as Registered Manager at Chesfield House and Operation Support Manager.

What are you particularly looking forward to your new role? 
Seeing lots more people and helping support the Managers and teams to make a difference; there is nothing better than hearing success stories about the people we support. I also love to empower staff and look forward to seeing the development of other people.

What did you do before you joined Choice Care? 
I have worked in care for many years in different settings. I absolutely love care and making a difference to people’s lives, however small that may sometimes seem - its a great feeling.  I worked in elderly care mainly, and before that I actually worked in retail in a variety of roles including management, but something was missing for me and I really wanted a change. Moving into care was the best decision I ever made.

Are your colleagues supportive?  
My colleagues have provided a fantastic support network for me and have really encouraged my development. They have all been so supportive with help and advice whenever it is needed. They are always available to chat if needed.

Mark Luce, West Regional Director said: I'm so pleased for Kelly, she has worked extremely hard and is a great example of what career progression opportunities are available at Choice Care.

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Success stories

Learning Disability EnglandSurrey Care Association MemberDisability Confident CommittedRecommend on carehomes.co.uk