Ciderstone House in Swindon supports up to six people with a learning disability and/or autism. The inspection took place on 31st January, and in the team received great feedback including:
‘People received kind and compassionate care and were supported in a person-centred way. Staff had the training and knowledge to support people effectively keeping them safe and promoting their human rights.’
‘The registered manager led by example to create a positive person-centred culture. People received consistent support from a staff team who knew them well.’
‘Staff worked hard to achieve good quality care and good outcomes for people and understood best practice in relation to the wide range of strengths, impairments or sensitivities people with a learning disability and/or autistic people may have.’ ‘The registered manager and staff team were passionate about continually improving the service and supporting people to achieve their goals and aspirations.’
Emma Gearing, Manager at Ciderstone House says: ‘I am so proud of the team who have come together and worked so hard to achieve this rating - it wouldn’t have been possible without dedicated, committed staff. The people we support at Ciderstone really do have the best care givers, who give them the best life they could possibly have.’
Valerie Michie, CEO, Choice Care says: ‘As the inspection report made very clear, the team at Ciderstone do a wonderful job and the people they support are in safe hands. We’d like to thank the team for their wonderful work and efforts – which is very much appreciated.’
You can read the full report here: www.cqc.org.uk/location/1-8598997147
