Policies, statements and reports

Read the latest versions of important company policies, statements and reports. These policies may be updated from time to time as our procedures, and statutory requirements, evolve.

Gender Pay Gap Report

We are required by law to publish our annual Gender Pay Gap Report, which measures the difference between the average hourly rate paid to men and women in our business. This is distinct from equal pay. We believe diversity is critical to our success and employ, pay and promote individuals irrespective of age, gender, race, religion or any other personal characteristic.

2019 Report 2018 Report 2017 Report

Modern Slavery and Human Trafficking Statement

We recognise our responsibilities in addressing the problem of modern slavery and human trafficking. This statement is made pursuant to the Modern Slavery Act 2015, Section 54, Part 6, and explains how Choice Care is committed to ensuring our practices eradicate slavery and trafficking from our supply chains, recruitment processes and any part of our business.

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Privacy Policy

The people we support have a right to privacy and our staff respect this right at all times. This Privacy Policy outlines how we protect the privacy of those we support in terms of private space, CCTV and recordings, and the confidentiality of sensitive information. This is distinct from our website Privacy Statement, which you can read here.

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Complaints Policy

We believe that if anyone wishes to make a complaint or register a concern they should find it easy to do so. It’s also our policy to welcome complaints and as an opportunity to learn, adapt, improve and provide better services. This policy details our complaints procedures.

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Section 172 Statements

Section 172 of the Companies Act 2006 requires Directors to take into consideration the interests of stakeholders in their decision making. The Directors continue to consider the interests of the Group’s employees and other stakeholders, the impact of its activities on the community, the environment and the Group’s reputation, when making decisions.

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