Inspections

 

All of Choice Care Group services are registered with and inspected by the Care Quality Commission (CQC).

To view the individual reports for each of our services, please follow the links below;

Abbeyfield Lodge Fairview Redlands House
Albert Lodge Fearnley House Red Roof
Appleton House Fountain View Rowan Cottage
Appletrees Fritham Lodge Sandsground
Argyll House Gosford House Sennen Lodge
Ballards Ash Hazeldene Springfield House
Beechcroft Heronsmede St Andrews
Beech Tree Heywood Sumner House Stoke Lodge
Boxgrove House Holly Lodge Stokewood
Bramerton Hurst House Stroud Lodge
Cambria House Little Heath Court Sunnyside House
Carisbrooke Ocknell Park Twynham Lodge
Chesham House Orchard End Victoria Lodge
Clarendon House Orchard End Ltd – Highnam Wey View
Compton House Otterbourne House White House
Coppice House Parkview Winton Lodge
Dibden View Parkwood Lodge Wooodlands
Downham Lodge  Peppard House
Elliott House
Supported Living:
Excel South East
Excel West Midlands

Internal Inspections

At Choice we believe that the people using our services are best placed to identify what we are doing well in providing quality outcomes for service users and what we could do better.

So, in addition to the Internal Inspections carried out by our Quality Team, we also operate an Expert Auditors scheme. These individuals who use our services are employed to carry out one task of management monitoring per month, and report back with their findings.

Some of our Expert Auditors have presented to Choice Care Group’s Board of Directors with the following feedback:

  • “Choice is an organisation that is going in the right direction”
  • “Having us as Expert Auditors really encourages services users to be more involved in the running of the homes.  This is just the start of … service users becoming more involved in running the organisation”
  • “I ask the people living there what they do all day, how they get on with the other people living there and how they get on with the staff”
  • “We want updates to show you have acted on our recommendations or if you don’t agree with them, (we want to know) why?

We really value the insight the Expert Auditors provide into the way the services work. As an organisation, we are always looking to further improve what we do and the Expert Auditors are an essential part of helping us to do that.