Services

Supported Living

At Choice, we provide an enhanced pathway of care from our residential care services to supported living services in the community, which are provided by our Excel Support Services arm.

We are committed to supporting our service users to achieve the positive outcomes that are right for them and we recognise that for some of our service users, residential care will always remain the most appropriate setting in which to lead fulfilling, active, healthy lives.

Other service users may wish to move to supported living and be able to quickly make the transition to supported living. For others, the transition to supported living may take a little longer as we support service users in building the skills and confidence to move on to greater independence.

Our continuous pathway of care also enables service users to return to our residential care in the short or longer-term if they experience difficulties in supported living.

The majority of our service users’ support is funded through local authorities and we have particular expertise in self-directed support, including personal and individual budgets and direct payments, which give the service user control over the commissioning and content of their care.

Some service users live independently, on their own, and hold their own tenancies. Others share properties and tenancies while others live with family members.

We provide support services for people ranging from 24-hour care, including personal care and sleep-ins, to just a few hours a week, for example to allow a service user to attend a weekly activity they enjoy.

Alongside support with household tasks such as washing and cleaning, we provide support options that allow service users to work, on a paid or voluntary basis, and study. We can also assist with issues such as paying bills and setting up tenancies.

The Choice Care pathway of care

	Service user joins Choice Care Group residential care e.g. from home, school, low or medium-secure psychiatric hospital or prison

	Service user receives support and therapy to achieve stabilisation, e.g. reduced risk of self-harm or challenging behaviour, and in building independent living skills and confidence

Service user supported to live independently in the community in supported living accommodation, e.g. living on their own or in a shared property	Service user continues to be supported in residential care	Service user supported to live independently in the community in supported living accommodation, e.g. living on their own or in a shared property