Quality Assurance 2017

2017 Quality Assurance Review for Choice Care Group

To get the views of the people who live or are involved in our services (including both residential and supported living services) we carry out an annual survey. Questionnaires are sent to the people we support, their relatives, staff working for Choice Care Group and the Care Managers of the people we support.

The questions this year covered:

  • CQC’s 5 Questions
  • Choice Care Group’s 5 Core Values
  • The 5 areas of the Driving up Quality Code

Comments and feedback from the groups surveyed are given below. The full survey report can be read here: Survey Report 2017